Outreach

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Arc’s Outreach Team are often the first point of contact for rough sleepers. The team do early morning Outreach walkabouts, locating any new rough sleepers and checking on those that are known to services. 

Arc’s Outreach Team are often the first point of contact for rough sleepers. The team do early morning Outreach walkabouts, locating any new rough sleepers and checking on those that are known to services. The team also respond quickly to reports of rough sleepers from the general public or other agencies.

As well as searching for rough sleepers, Arc’s Outreach Team also base themselves at drop in services in Taunton (Open Door) and Bridgwater (West Street Church). Here, they can offer support, advice and signposting to address housing issues and assess the individual for suitable accommodation.

The team also manage 11 ‘crash pads’, which are emergency rooms available on a night by night basis, with a view to moving clients into a room within the hostel or other suitable accommodation.

The Outreach Team cover Taunton Deane, West Somerset and Sedgemoor. 

Drop in Services:

Open Door in Taunton is a Monday to Friday service for rough sleepers, running from 9.30am-1pm. It offers food, showers, clothing, laundry facilities and access to computers. There are also music, cooking and craft sessions.

Westfield Church in Bridgwater is a twice weekly service on Monday and Thursday from 9.30 - 11.30am offering food, shower and laundry facilities. As well as an Outreach Worker, there is also a Housing Officer from Sedgemoor District Council and a Support Worker from Rethink Mental Health Services who attend the sessions.
 

If you’re concerned about a rough sleeper:

If you have seen a rough sleeper and are concerned for their welfare, you can contact us or our Outreach Team. During weekdays and office hours, please call:

Arc Head Office: 01823 271326
Sue from the Outreach Team: 07436090421

You can also alert the correct services of a rough sleeper by visiting Street Link, which will alert the correct authority or outreach team. Do this by visiting:
https://www.streetlink.org.uk/
 

Arc Academy

Our clients also need support in other areas, to assist them with their recovery, mental health, skills, employment, education and much more. Learn  more.
 

Arc Lettings

Somerset West Letting Agency (SWLA) was established with the aim to meet the need for private but affordable housing within the Taunton, Sedgemoor and West Somerset areas.  Learn more.

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Registered as Co-operative and Community Benefit Society No. 23680R.  Arc is the trading name for Taunton Association for the Homeless